Privacy Policy

Last updated: May 15, 2024

Introduction

At Brocali, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. By using our services, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Profile information (height, weight, dietary preferences)
• Food images and nutrition data
• Usage data and analytics
• Device information (device type, operating system, unique device identifiers)
• Location data (if you grant permission)

How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Personalize your experience
• Analyze usage patterns
• Communicate with you
• Ensure security and prevent fraud
• Process transactions
• Respond to your inquiries and support requests

Data Sharing and Third Parties

We may share your information with:

• Service providers who help us deliver our services (e.g., cloud storage, payment processors)
• Analytics partners to understand app usage
• Legal authorities when required by law
• Business partners with your explicit consent

We do not sell your personal information to third parties. Any third-party service providers we use are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Account information is kept until you delete your account. Usage data may be retained for up to 24 months for analytics purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication procedures
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

Data Deletion Requests

You can request deletion of your personal data by:

• Using the "Delete Account" option in your profile settings
• Emailing our privacy team at privacy@brocali.com
• Submitting a request through our support form

We will process your request within 30 days and notify you when completed. Some information may be retained for legal, security, or fraud prevention purposes.

App Tracking Transparency

When you install our app, you may receive a prompt asking for permission to track your activity across other companies' apps and websites. If you enable tracking, we may collect information about your activity for advertising and analytics purposes. You can change your tracking preferences at any time in your device settings.

Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly. If you believe we might have any information from or about a child under 13, please contact us at privacy@brocali.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending an email to users with registered accounts
• Displaying a notice in the app

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.